Order Processing And Cancellation
Orders will be processed pending availability and payment verification. Orders placed on Friday after 7:00pm US PST (Pacific Standard Time) will be processed on the following Monday. FIRST MONDAY will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we need additional information for credit verification. Delivery time does not include Sundays or holidays.
Due to COVID-19, there may be delays with your order. We will do our best to ensure timely delivery of all orders. Thank you for your patience.
Refunds are issued for missed guaranteed shipments and will be processed by FIRST MONDAY within 7 business days. Please allow your financial institution an additional 7 to 10 business days to post to your account.
Please note: Once an order has been placed, it cannot be modified or canceled.
PRIVACY & SAFETY
To provide you with services, including access to our website, we need to collect and process some information about you (your “personal information”). By using our website, you agree that we may do that in the ways described below.
IF YOU DO NOT AGREE TO THESE TERMS FOR ANY REASON, YOU MAY SIMPLY STOP USING THE WEBSITE.
To provide you with the full FIRST MONDAY shopping experience, we collect and retrieve your personal information in a number of different ways included but not limited to the following: shipping address, promotional email, emails for order updates, phone number for order updates, billing address, and billing information.
FIRST MONDAY will never rent or sell your e-mail address. We do not store or share credit card information with third parties except for the purpose of processing your order payment and as required by law. If you for any reason choose to access a third party website linked to our site, you do so at your own risk. We are not held responsible for how these outside parties collect, use, protect or disclose the information you provide them.
HOW WE COLLECT INFORMATION
Information you provide, such as when you make a purchase, interact with the website, contact us, register an online account, engage in promotional activity, sign up for email or marketing from social media platforms and other networks that you use in connection with our website, or that share or allow you to share information with us, such as facebook, twitter, instagram, and pinterest.
Using cookies and automatic collection methods, we and third parties we work with may collection information from the computer, tablet, phone, or other device that you use to access our website; or that you use to open an email or click on an advertisement from us. This collection includes automatically aggregated information and in general, does not include personal information unless you provide it through our website or you choose to share it with us.
We will use the information collected to improve your shopping experience with us.
For legal and safety purposes such as to: defend or protect us, our customers, you, or third parties, from harm or in legal proceedings; protect our rights; protect our security and the security of our customers, employees, and property; respond to court orders, lawsuits, subpoenas, and government requests, address legal and regulatory compliance; we do not and will not provide access to your personal information to third parties for any unauthorized purpose. We never sell or share your contact information to other companies for their direct marketing purposes.
SECURITY & FRAUD
To help protect the confidentiality and security of personal information you share with us through our website, we will not store credit card payment information and use all reasonable efforts to block access to your personal information from employees and contractors to ensure your personal information is always kept safe.
- Credit / Debit Cards